Rob
DC Appliance Rated 5.0 out of 5 stars based on 31 customer reviews
We serviced a
KITCHEN AID OVEN
Model KOEC530PPS03
Near Orchard Park, NY 14127
Rob
Job Details:
04/24/2025
Customer complained that sometimes the microwave wouldn't start until the door was opened and closed again. Verified and troubleshot down to loose interlock fasteners. Tightened and tested functions. Unit works as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Depew, NY 14043
Rob
Job Details:
04/24/2025
Customer complained of leaking water from the RC. Troubleshot down to a clogged defrost drain and warped RC drip pan. Cleared drain and replaced the drip pan. Tested functions. Unit works as designed.; used 1 W11457241 (PAN-DRIP) from stock
We serviced a
MAYTAG DRYER
Model MGD4005SW0
Near Lancaster, NY 14086
Rob
Job Details:
04/24/2025
Customer complained of no heat. Troubleshot down to the gas supply valve never being turned back on at delivery. Turned on and tested functions. Unit works as designed.
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW2
Near Lancaster, NY 14086
Rob
Job Details:
04/24/2025
"Customer complained of a loud noise. Troubleshot down to a drum roller with a flat spot. Replaced part with kit and tested functions. Unit works as designed.; used 1 4392065 (REPAIR, DYR 27') from stock"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near West Falls, NY 14170
Rob
Job Details:
04/24/2025
Customer complained of no drain. Stated that she forced the lid open to remove the clothes. Troubleshot down to a broken wire for the drain pump on the main harness. Also found that the lid lock was failed. Replaced parts and tested functions. Unit works as designed.; used 1 SH18 (SHIPPING) from stock
Shirley
Depew, New York
WHIRLPOOL REFRIGERATOR
WRX988SIBM03
Very professional and helpful. Answered all my questions.
04/25/2025
West Seneca, New York
WHIRLPOOL REFRIGERATOR
WRT311FZDW01
Service was very efficient and done in the time indicated. Rob was pleasant and informative. Would not hesitate to use him and the company in the future
04/25/2025
West Falls, New York
KITCHEN AID DOUBLE OVEN
KGRS505XSS02
My oven has been serviced by you three times for the same part , in increments of two and three years. Of course you warrant the igniter for only one year for each service. Evidently you need to get a part supplier with more reliable parts. The fact the service call was very high priced and then to slap another $90.00 for 20 minutes labor. Very competent service repair men , but your part warranty time should be researched on igniters. Also labor time should also be considered.
04/25/2025
Orchard Park, New York
KITCHEN AID OVEN
KOEC530PPS03
04/25/2025
Jamie
West Falls, New York
MAYTAG WASHER
MVW5035MW1
Rob was polite, professional and punctual. Diagnosed the issue and fixed it quickly. I would call DC Appliance again if I needed another repair
04/23/2025