Scheduling service was great. I wish I read the reviews first. Definitely over priced. Service call $80 (20 minutes) then another $90 for labor (30 minutes). Then thier markup on the part.
Fantastic from start to finish. Was able to book online. Night before appt an automated message called to confirm appt. I had to cancel. DC Appluance called the next day just to confirm I did actually want to cancel and hadn’t hit the wrong button. Fantastic customer service. Tech came out, did excellent work and was professional and prompt. There was absolutely nothing they could have done better. They were excellent.
Very helpful. They do not work on my particular make, but were very helpful in recommending another company.
The Reservation System is very good along with the followup to confirm appointments. Overall, their pricing is way overpriced for the time and replacement part. Will shop around in the future.
I was given DC Appliance Repair as my service provider by KitchenAid on a repair my dishwasher needed. From the moment I called them I was very impressed with their professionalism and attention to detail. Not something I see much when dealing in a lot of service industries these days. I was surprised when the service by the tech was even better. His name was Dominic and he was well dressed, professional, and very efficient with his time. I was thrilled with the overall experience and the online tracking of when my service was going to fall in the days schedule.
Oddly enough the day they completed my dishwasher service I had a burning smell coming from my dryer. Not good news but at least I knew who to call. Once again the service was outstanding, prices seemed fair, and Dominic was prompt, professional, and took care of business. I highly recommend you make DC Appliance Repair your go to source for all major appliance repair. They will certainly be my go to source from now on.