Technician (Joe) was extremely personable, knowledgeable & capable. I was impressed at his expertise in diagnosing the problem & then repairing it.
I called not knowing the business had called another and they did not pickup. The woman who answered was so polite and courteous and scheduled me in for the next day. The technician called asked if he could come early that was no problem. He was very knowledgeable of my washer said those were the only ones he worked on so I really felt confident. He figured out the problem but had to order part which would take a few days which I understood due to the times we are in. He scheduled me in for the following Wednesday he called an arrived on time. Replaced the part and all was working. Gary the technician was great can’t say enough I thank him and D.C. Appliance for there good workers and commitment for satisfied customers. Thank you again.
I was having a problem with my new whirlpool washer and DC Appliance repair was contacted by the company I have the service contract with. They were able to set up an appointment the next work day. The service technician Rob called Monday morning and said he would be there in 20 minutes. He was right on time, and diagnosed the issue with the washer immediately. The job was completed in about 15 minutes and he was on his way. He was professional and very courteous. I would definitely recommend DC Appliance for any repairs you may need. Scott P.
Brand new dishwasher, only a few months old, started leaking into the basement. Wayne came by and saw there was a short in the heating element (for drying the dishes) that caused a small hole. The entire tub needed to be replaced. We had already waited 6 month to get the dishwasher, so I was worried about "supply chain issues" from China, but Wayne said the part was in Albany, and he was able to finish up the following week. Wayne is very knowledgeable, professional, and also good with dogs. I highly recommend him and I'd have DC Appliance Repair come back for other repairs.