Customer complained that sometimes the microwave wouldn't start until the door was opened and closed again. Verified and troubleshot down to loose interlock fasteners. Tightened and tested functions. Unit works as designed.

Customer complained loads weren't drying. Troubleshot down to a completely blocked exhaust vent. Cleared lint and tested functions. Unit works as designed. Documented with tech. line. SR Number: 7741408557.

Customer complained of no function. Error code F6E2 saved. Troubleshot down to a failed control board and user interface. Replaced parts and tested functions. Unit works as designed.

Customer complained of grinding. Troubleshot down to a failed leaking gearcase. Belt is also failed from slipping around the CAM from the leaking oil. Customer declining to repair. Only charged the service fee.

Customer complained the icemaker keeps overfilling the ice bin. Troubleshot down to a disconnected arm. Reseated and tested functions. Unit works as designed. Only charged the service fee.